Help Center
Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
How does AI styling work?
Our AI analyzes your preferences, body type, and occasion to recommend outfits tailored specifically to you. Upload a photo and get personalized suggestions instantly.
How do I take accurate measurements?
Visit our Measurement Guides page for step-by-step instructions. You can also use our AI measurement tool for automated suggestions.
What is the return policy?
We offer a satisfaction guarantee. If your garment doesn't fit perfectly, we'll arrange free alterations or a full refund within 30 days.
How long does tailoring take?
Standard orders are completed within 5-7 business days. Urgent options are available for 2-3 day turnaround at an additional fee.
How do I become a tailor on the platform?
Visit our Tailor registration page, complete your profile with your experience and specializations, and our team will review your application within 48 hours.
Is my payment information secure?
Yes, all payments are processed through secure, PCI-compliant payment providers. We never store your card details directly.